Termination
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      Termination

      Termination by tenant

      1. Send the termination notice form
      2. Check if there is no new customer planned , If no change de move out date on spaceman + on termination ticket
      3. Send the handback form and create an invoice of 2 month fee

      Termination by S24

      1. Explain to the customer the reason his contract is terminated based on the KA ticket made for it
      2. Explain to the customer the reason his contract is terminated based on the KA ticket made for it, Listen to his arguments,See if it's possible to revoke the termination with FM , Give the answer to the customer
      3. Access is blocked in order to make him call. Transfer the call to credit management